FAQs

  • WK9A is open Monday to Friday from 7am to 6pm.

    Monday - Friday we host our Large and Small Dog Day Care Academy.

    On Tuesday and Thursday, we host our Puppy Day Care Academy

  • Puppies must be aged between 6-8 weeks and no older than 18 weeks.

    Owners must provide proof of first vaccination before attending our facilities.

  • From 18 weeks of age, proof of all vaccinations and assessed for behaviour by the WK9A staff, your pet can attend WK9A.

  • We accept all breeds of puppies from the age of 6 - 18 weeks, and all small and large dog breeds provided they aren’t listed as a restricted breed.

    https://www.olg.nsw.gov.au/public/dogs-cats/responsible-pet-ownership/restricted-dogs/

  • Puppies 6-18 weeks old do not require a behaviour assessment.

    All small and large dogs that want to attend WK9A will require a behaviour assessment. Any dog that has not been socialised or displays aggression towards the trainers and other day care pets will not be offered a place at WK9A.

  • No. We do not require your puppy to be spay/neuter to attend the Puppy Day Care Academy.

  • Yes. We will require proof your dog has been spay/neuter to attend the Small or Large Dog Day Care Academy.

  • Our highly trained staff use a slow introduction technique that will build your puppy’s confidence. Puppies are matched for play styles so the more reserved puppies do not have a negative experience whilst they attend WK9A.

  • Our highly trained staff observe puppy play styles so they can assess whether the behaviour is normal for a puppy.

    Any behaviour they identify as being outside a normal play range, the staff will work with your puppy to redirect the behaviour whilst at day care.

  • We have an online booking service via the “Login to book” button at the top right hand corner of the website. When you press the button it will ask you to create an account and set up your pet details to book a service. Payment for that service will be taken on the day of the service.

    Cancellation of services requires 48 hrs notification otherwise payment will not be refunded.

  • WK9A does offer a transport service for an additional fee. Please see our services page for additional information. Spots are limited.

  • Yes, WK9A can feed your pet whilst attending day care. We will require you to provide your pet food at the time of drop or pick up.